Help Centre

The post-secondary system can be confusing to navigate and understand, especially for people who are unfamiliar with how it works. For this reason, we've created this Help Centre to answer questions about our website and online courses offered through our post-secondary partners. If you can't find the answer to your question, please contact the friendly and knowledgeable staff at our Virtual Help Desk by chat, email, or phone.  

What is the process?

The process involves a number of steps, some of which occur on websites other than eCampus Manitoba. Read the instructions carefully to ensure that you get into the course, and contact our Virtual Help Desk if you feel confused by any of the steps.

  • Step 1: Create your account

    Start by creating a free eCampus Manitoba account. With your account, you can save courses that interest you and also request a Letter of Permission. Make sure to add your student number and any visiting student numbers you may already have. In order to take courses listed on this website, you need to be a regular student at one of our partner institutions. You need your student number on your profile to request permission. Your home institution uses that information to follow up on your request. 

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  • Step 2: Find your course(s)

    Browse the courses list. There are hundreds to choose from! Need help browsing courses? Visit our Help Centre’s summary on how to browse effectively for useful tips and tricks. Any course can be saved to your profile so you can keep track of what courses interest you. If you find a course from your home institution, you can register using your home's registration system without requesting permission.

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  • Step 3: Request permission for each course

    When you’ve found a course you want to take, you should first discuss it with your academic advisor to ensure it is a good choice for your program of study. We recommend saving a few courses to your profile and consulting your academic advisor before proceeding.

    If you’re certain you want to take a course, it’s time to request permission. On the course page, click “Get Started.” You’ll get a confirmation screen. Once you’re ready to proceed, click “Request permission” to confirm. Our site will automatically send an email that formally requests permission from your home institution for you to take the course. There is usually a fee for requesting a Letter of Permission, but using our website allows you to do it for free. 

    Make sure to check your email for details about your Letter of Permission! 

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  • Step 4: Apply for a visiting student number

    To take a course from an institution other than your home, you must be admitted as a visiting student to the institution offering the course. After you request permission, you’ll be directed to a page with instructions on this step. Click “Take me to the request form.” Where you end up will depend on what institution is offering the course. You need to complete the application form and be accepted as a visiting student before proceeding. If you need help, see the application section of the Help Centre or contact the Virtual Help Desk. Once you receive your visiting student number, remember to update your eCMB account. 

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  • Step 5: Course registration

    You’re ready to register for the course once your home institution has granted your Letter of Permission, which you will receive by mail, and once you receive a visiting student number for the host institution. You can then register for the course on the host institution’s website. We can help guide you through this process through our Virtual Help Desk. Just ask! You can also visit the registration section of our Help Centre for more information on registering at each institution. 

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  • Step 6: Complete the course

    After registering, if you have questions about what textbooks to buy or accessing your course materials online, check our Help Centre. If you need help throughout the course, contact your instructor or an academic advisor from either your home institution or your host institution. You can find out more about academic assistance in our Help Centre. 

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  • Step 7: Get your transcripts

    Once you’ve completed the course it’s important to get your transcript from the host institution sent to your home institution. This way, they’ll know you’ve successfully completed the course and can add the credit to your academic record. To complete this process, simply order your transcript from the host institution and request that they send it to your home institution. Click here for more information on transcripts.

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